Jacksonville Airport Transportation Questions

questions we've been asked that you're wondering

Frequently Asked Questions

How did the company get the name Aussie Transportation?
A.  Aussie Transportation is named after my Mini Aussie, Sophie. Sophie-puppy-small
What forms of payment do we accept?

A.  Pay with Visa, Master Card, American Express or Discover via email invoice in advance.  Cash customers can pay in advance using their Debit cards at Cash.Me/$AussieTransportation.

Are there any hidden fees?

A.  No.  All charges will be disclosed in the email quote.  All invoices will have a 20% gratuity added.  Our fares include all passengers.  Extra charges can apply to any of the following:  $2.50 – Jacksonville Airport Toll, $10 – Surcharge for transports after 12 AM, $10 – Surcharge for pick ups prior to 5:30 AM, $5 – Jaxport Cruise Terminal Toll (only applies to pick ups from the cruise terminal), other tolls vary based on destination, charges vary for extra stops based on mileage.

 

When is payment due?

A.  Payment is due 12 hours prior to the pick up time.  For questions, please call 904-472-7025.

How do I find my Aussie Transportation Driver at Jacksonville International Airport?

A.  Aussie Transportation will meet you in Baggage Claim at Carousel Number 1 in the Meet and Greet Area holding a sign with your name on it.

What type of vehicles does Aussie Transportation use?

A.  Aussie Transportation uses full size luxury sedans and SUV’s.  Modern luxury sedans do not have as much luggage space as previous generation vehicles due to government standards. Please keep this in mind when reserving a luxury sedan.  Please see our terms of service for full terms.

What type of service does Aussie Transportation provide?

A.  Aussie Transportation provides Luxury Transportation for:  Airport – Amtrak – Anniversary – Birthday – Corporate – Graduation/Prom – Just for Fun – Cruise Port – Sightseeing – Tour- Wedding – Wine Tour – Day Trip – Night on the Town.

Will I receive a confirmation email?

A.  Yes.  Confirmed status for paid reservations with no missing information.  Unconfirmed status for reservations that are unpaid or missing information.  No vehicle will be dispatched to an unconfirmed reservation.  If you would like to confirm your reservation, please call 904-472-7025.

Please see Terms – Of – Service for detailed policies

Accepted Payments
money146  square91  visa8
american16  discover1  mastercard5
Areas We Service
  • Amelia Island
  • Atlantic Beach
  • Callahan
  • Fernandina Beach
  • Fleming Island
  • Gainesville
  • Green Cove Springs
  • Jacksonville
  • Jacksonville Beach
  • Lake City
  • Macclenny
  • Middleburg
  • Nocatee
  • Neptune Beach
  • Orange Park
  • Palm Coast
  • Palm Valley
  • Ponte Vedra Beach
  • Saint Augustine
  • Southeast Georgia
  • Yulee